Q: How long does it take to ship?
A: UniKeyboard runs in an “order this month, get it next month” system where the keyboards are delivered 1-2 months after the order.
Q: What shipping company do you use?
A: All products are shipped via Hong Kong Post, only various types of air mail and parcel are used, no surface shipping is utilized.
Q: Where do you ship from?
A: I ship from Hong Kong where I live
Q: I ordered the DIY kit, do I have to flash the microcontroller on my own?
A: No, all kits are shipped with the firmware pre-flashed and a default QWERTY layout loaded onto the controller boards.
Q: I ordered the DIY kit and messed up something, could you help me?
A: Yes, please send an email to email@example.com and I should get back to you within 24 hours, if I did not reply within 24 hours, then please send me another email
Q: What special tools do I need to assemble the DIY kit?
A: You only need a soldering iron and some solder, something like a solder sucker could also be helpful, everything else is included in the kit.
Q: Is the design of your DIY keyboards open source?
Q: Is the layout of my UniKeyboard keyboard remappable?
A: Yes, all keyboards using the Animus firmware is fully remappable and has a companion GUI remapping software known as Arbites.
Q: Do I have to reflash the firmware to remap my UniKeyboard keyboard?
A: No, Animus’ innovative use of EEPROM persistent memory means that there is no need to reflash the firmware when you wish to remap your keyboard or reset macros.
Split Keyboard Related:
Q: Is this two separate keyboards or a single keyboard?
A: By default, the two sides are interconnected by a TRRS cable and is treated as a single keyboard by the operating system, that being said, they could also act as two separate keyboards if need be.
Q: How are the two sides connected?
A: An interconnection is made via the use of TRRS cables.
Q: Does the two sides talk to each other?
A: Yes, they talk to each other via I2C at a polling rate higher than the debounce delay.
Backlight Related (3rd Generation Devices: Diverge 3, Diverge TM 2, Temrinus Mini 2, Terminus 2, Felix):
Q: Is the backlight adjustable?
A: Yes, the backlight could be adjusted up to 256 levels of brightness, individual LEDs could not be adjusted.
Q: Is the backlight RGB?
A: No, the backlight is a single colour type.
Q: How is the backlight powered? Does this keyboard require more than 1 USBs to power the LEDs?
A: The LEDs are powered by a n-channel MOSFET with pulse-width-modulation and protected by current limiting resistors.
Q: What type of LEDs work with the keyboard?
A: The LEDs provided with the kit are 2x3x4 box type LEDs. but standard 3mm LEDs also work.